Refund/Exchange/Shipping

RETURNS:

All Returns must be shipped to the following address:

Naked Actives Returns

Order #: __________ (your order number goes here)

640 Clematis St. #3764, West Palm Beach FL. 33402-3764, United States

  • Ship your package using a trackable, insured shipping method, as we cannot accept responsibility for packages we do not ship. Please keep tracking details for your records.
  • You will receive an email once your return has been processed. Please allow 7-14 business days from the time we receive your return for it to be processed.
  • Original priced items purchased with a discount code can be returned.

RETURN POLICY:

  • Products must be returned within 15 days after receiving your order. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 


We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.

International Delivery

Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside of the US. Naked Actives reserves the right to define what can and cannot be delivered to which destination. 

You will be responsible to pay for custom/duty/VAT when importing products to your country. Please check rules and regulations for your country for more details.